We're Here to Help
Have a question, issue, or just want to say hello? Our support team across Africa is ready to assist you.
< 24 hrs
Avg. Response Time
54
Countries Served
4
Support Languages
Mon–Fri
Support Hours
Email Support
[email protected]
+14045873523
Response Time
24–48 hours
Serving
54 African Countries
Looking for quick answers?
Check our FAQ section for instant answers to the most common questions about tickets, payments, and events.
Browse FAQsOur Offices
Serving events across 54 African countries from three regional hubs.
Lagos
Nigeria
Nairobi
Kenya
Accra
Ghana
Frequently Asked Questions
Quick answers to the most common questions.
How do I get a refund for my ticket?
I didn't receive my ticket confirmation email. What should I do?
How do I transfer my ticket to someone else?
How can I become an event organizer on PassAfrik?
Which payment methods are supported?
How long does it take to receive a response from support?
Still have questions?
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